Credit / Debit Orders

Scenarios Vary, but are not limited to:

• Wrong billing terms.
• Missing the promo code.
• No discount was received. 
• Incorrect discount was applied.
• The Sales rep billed the wrong account.

• The Sales rep took a frame from one account to give to another account.

• The account received the wrong frame and wants to keep it.

  • The account will need to be credited for the frame it was supposed to receive (per the invoice) and billed (debit) for the frame they want to keep.

  • If the account receives a frame not on the invoice but wants to keep it, they will need to be billed.